Contact Us
Have a question about a fabric blend, need help picking the perfect size, or want a real-time update on your shipment? At Aura Tops, we treat our customers like family. Our core team operates directly from our San Diego office, and we are always here to ensure your shopping experience is completely seamless.
Please feel free to reach out to us through any of our official business channels detailed below. We read every message and aim to respond to all email inquiries within 24 business hours.
Customer Support Channels
- Boutique Brand Name: Aura Tops
- Official Support Email: support@auratops.com
- Customer Support Phone: +1 650-739-6658
- Main Business Address: 17300 Railroad Street, Unit D, City of Industry, CA 91748, United States
Note: For official verification and billing transparency, our corporate legal jurisdiction is registered in the State of California, United States.
Hours of Operation
Our dedicated customer care team is available online and answering calls during the following hours:
- Monday to Friday: 9:00 AM – 5:00 PM (Pacific Time - PT)
- Saturday & Sunday: Closed
If you reach out to us over the weekend or after business hours, please leave a detailed message or send an email, and our team will get back to you first thing on Monday morning.
Drop Us a Message
Alternatively, if you prefer, you can use the secure contact form below to send us a direct message instantly.
- Order Status Inquiries: If you are contacting us regarding an existing purchase, please make sure to include your Order Number so our team can fast-track your request and assist you immediately.