Payment Policy

At Aura Tops, we believe in providing a seamless, secure, and fully transparent shopping experience for all our customers across the United States. Below you will find the complete details of how we handle billing, payments, and security on our store.

1. Accepted Payment Methods

To ensure your convenience and security, we accept a wide variety of trusted domestic and international payment options at checkout. You can securely complete your purchase using:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Shopify Pay

All transactions are processed in US Dollars (USD). If your credit card account is in another currency, your bank will automatically convert the currency based on their official daily exchange rate at the moment of the transaction.

2. 100% Transparent Pricing & Zero Hidden Fees

We strictly follow a "no surprise charges" policy. The total price you see at your final checkout screen is the absolute final amount you will pay.

  • Shipping Fees: We offer 100% Free Standard Shipping across the United States. There are no shipping fees or hidden handling charges added to your order.
  • Taxes: Any applicable state sales taxes will be calculated dynamically based on your local delivery address and clearly displayed at checkout before you input your payment details.
  • No Hidden Charges: We do not charge any membership fees, recurring billing subscription costs, or hidden processing percentages.

3. Payment Security & PCI Compliance

Your financial safety is our absolute top priority. Our online store is built and hosted on the Shopify infrastructure, which is certified Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant.

  • SSL Encryption: Every single piece of transaction data sent between your browser and our store is fully encrypted using industry-standard Secure Sockets Layer (SSL) technology.
  • Data Protection: We never store, see, or retain your full credit card number or CVV code on our servers. All transaction details are directly handled by authorized, encrypted payment gateways.

4. Immediate Order Billing

Please note that your payment method will be authorized and billed immediately upon the successful placement of your order. Once the payment system confirms authorization, our boutique fulfillment network will begin the 2-3 business day processing and quality check cycle to dispatch your fashion pieces as quickly as possible.

5. Billing Concerns & Contact Information

If you notice an unexpected duplicate charge or have a question regarding a billing line on your bank statement, please contact our core support team immediately before initiating a bank dispute. We resolve all legitimate billing inquiries within 24 hours.

  • Store Name: Aura Tops
  • Billing Support Email: support@auratops.com
  • Dedicated Line: +1 650-739-6658
  • Registered Address: 17300 Railroad Street, Unit D, City of Industry, CA 91748, United States